Fundraising Salesforce Database Administrator

 

Position: Full-time
Location: San Francisco, CA
Deadline for Application: Position open until filled
Position Title: Fundraising Salesforce Database Administrator

About Pachamama Alliance

Pachamama Alliance is an established San Francisco-based social-profit organization with a mission to empower indigenous people of the Amazon rainforest to preserve their lands and culture and, using insights gained from that work, to educate and inspire individuals everywhere to bring forth a thriving, just and sustainable world.

The Development Team seeks a creative and organized individual, with familiarity and comfort working in databases and with spreadsheets as well as ability to learn new systems. Excellent interpersonal skills, to support the growing demands of our fundraising efforts is required. We are looking for a candidate whose life purpose is deeply aligned with the mission and vision of Pachamama Alliance. This is an opportunity to learn fundraising within a new paradigm at the organization founded by renowned fundraiser Lynne Twist, author of The Soul of Money.

The Position

This is a key member of the Development Team with primary and essential accountability of managing the donor database - currently, Salesforce. The ideal candidate possesses great attention to detail; ease and comfort in written and phone communication—and strong written communication skills. High level of proficiency with Microsoft Word and Excel (and Google Suite equivalents) is required. Familiarity with Salesforce is required, and experience with Asana (and/or strong ability to learn new systems) is preferred. Flexibility, an ability to multitask, and a sense of humor are all important attributes.

The Fundraising Salesforce Database Administrator is responsible for everything related to fundraising data, including the ongoing maintenance of Salesforce and other databases where fundraising-related data are held. This position also supports the work of the rest of the Development Team through production of reports of expected and achieved fundraising revenue. The Fundraising Salesforce Database Administrator also plays a supporting role in producing fundraising events throughout the year and performing associated follow-up tasks.

Donor Cultivation

In coordination with the team members who hold the donor relationships, the Fundraising Salesforce Database Administrator reaches out to these donors, to follow up with specific inquiries and data-related issues, as well as making thank you calls. This position is part of a team that develops the overall cultivation strategy for donors.

Events

This position partners with Development team members to help manage the flow of donor information, and donations, through our database(s), especially for/during the main fundraising events of the year. The Fundraising Salesforce Database Administrator also supports the production of any in-person introductory events, fundraising events, cultivation events, and gratitude events for new and existing donors. This includes following up with participants after events by answering direct donor inquiries, thereby creating a smooth donation experience for them.

Specific Responsibilities

  • Collaborate with Development Team to
    • Ensure database is maintained and kept updated with the most up-to-date donor information; this work includes record deduplication, system syncs, campaign donation and donor record management
    • Produce and present reports of fundraising performance
    • Develop, implement, and maintain new tools for simplifying systems used for donor touchpoints, payment processing, and reporting of fundraising performance
    • Produce beginning of year projections, and keep them updated as the year progresses
    • Produce and present donor information reports
    • Train and support Development team members on using tools and systems
  • Collaborate with Finance Department on
    • Monthly and Quarterly Quickbooks/Salesforce reconciliation
    • Audit support
  • Occasions vary, but some evening and weekend work will be required for in-person gatherings

Desired Experience and Qualifications

  • Fundraising and donor relations, 5+ years
  • Salesforce Database Experience
  • FundraiseUp processing platform (desired but not required)
  • Adept at managing tasks and balancing priorities
  • Confidentiality
  • Customer Service

Compensation and Benefits

This position is full-time and located in the San Francisco Presidio. The position is partly remote and partly in-person, as conditions change around Covid protocol. Salary is $72,000-$78,000 per year plus generous vacation (20 days annually in addition to holidays, starting the first year) and health benefits.

Pachamama Alliance uses a distributed leadership model - meaning no direct managers, mainly working in teams - to organize our workflow.  While conventional models have produced many impressive outcomes over time, we believe we need new models to create empowering, responsive, transformative systems and structures. As part of Pachamama Alliance’s purpose we say that we are here to inspire and galvanize the human family to generate a critical mass of conscious commitment to a thriving, just and sustainable way of life on Earth. Using a distributed leadership model is a commitment to transforming human systems and structures that separate us, and to transforming our relationships with ourselves, with one another, and with the natural world. 

While we sort out the changes the COVID19 pandemic has wrought on how we work together, this position will be able to work remotely at times, but must be available to regularly work in person in the San Francisco Presidio office.  Employees receive a complimentary pass to the PresidiGo Shuttle that has stops at the San Francisco Transit Terminal, Embarcadero, and others in route to the Presidio. 

All the criteria-based duties and standards within this document will be performed according to established policies, procedures and guidelines within the Pachamama Alliance organization.

Policies

It is the policy of Pachamama Alliance to provide equal opportunity to all employees, applicants and program beneficiaries; to provide equal opportunity for advancement of employees; to provide program and employment facilities which are accessible to those with disabilities and to administer its programs in a manner that does not discriminate against any person because of race, creed, color, religion, sex, sexual orientation, national origin, disability, age, political affiliation or citizenship.

Pachamama Alliance recognizes and respects the sovereignty of First Nations and tribes, as well as the rights of Indigenous Peoples and frontline communities. These communities are often first and most directly impacted by environmental pollution and climate change, and they provide critical leadership in developing solutions.

Pollution, climate change, and corporations’ bad behavior disproportionately hurts the most marginalized people in society — including people of color, people from working class backgrounds, people with disabilities, women and LGBTQ+ people. To develop transformative solutions, these communities must be centered in the work we do. Pachamama Alliance strongly encourages applications from people with these identities or who are members of other historically marginalized communities.

Pursuant to the San Francisco Fair Chance Ordinance, Pachamama Alliance will consider for employment qualified applicants with arrest and conviction records.

 

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